Wipro partners with Alight Solutions, takes over its India operations

26 July 2018 Consultancy.in

Riding its wave of growth, Wipro has added substantially to its business portfolio through the establishment of a partnership with US-based HR and wealth management consultancy Alight Solutions, which involves the former incorporating the India operations of the latter, among other provisions.

Wipro is back on a growth trajectory, as is indicated from its profits for the first financial quarter this year, which not only grew by 2% from the last quarter to reach a value of nearly $310 million, but also exceeded the expectations of most experts who had made forecasts for the firm’s progress this year.

Nevertheless, the firm continues to face two major barriers to its growth, both of which are now being addressed through its latest partnership with Alight Solutions. The first of these challenges is the waning of Wipro’s business in India, given the fact that IT architecture maintenance – the firm’s primary service offering – is inching towards obscurity.

Alight Solutions has a wide roster of clients in India, who are served with the latest in technological applications developed in the firm’s Gurgaon, Noida, Mumbai and Chennai centres. Wipro will now control these centres and administer the delivery of services, which will go a long way in rebooting the firm’s India business.

The second issue that Wipro is grappling with is in its US operations, specifically the dip in expenditure in the US healthcare insurance sector resulting from the uncertainty surrounding the systematic dismantling of Obamacare. The partnership will loosen this shackle as well.

Wipro partners with Alight Solutions, takes over its India operations

Among Alight’s roster of services is the utilisation of technology to administer and outsource health and welfare benefits management. Given the firm’s current client list of more than 1,400 clients – generating business worth $2.3 billion – Wipro will gain access to a wide range of resources to develop its business in the segment.

This would be the second partnership for Wipro this year aimed at the US healthcare insurance industry, following from an agreement signed last month with Opera Solutions to build AI-based solutions for health insurance. Aside from its expertise in the health domain, Alight is a specialised HR solutions firm, placing a large portion of its emphasis in cloud-based technology.

Commenting on the partnership, Chris Michalak, CEO of Alight said, “When we think about serving our clients and their people, we believe it is imperative to provide technologies and solutions that meet rising trends like the growing adoption of cloud-based technologies, the increased use of automation, rising consumerism and the demand for more personalized, integrated solutions.”

He continued, “Our partnership with Wipro enables us to leverage Wipro’s unmatched innovation and leadership in automation and digital technologies, while increasing our investments to harness market trends and deliver even better solutions for our clients as their needs and those of their people evolve.”

CEO at Wipro Abidali Z. Neemuchwala added, “We welcome the Alight India team to the Wipro family. We are delighted to be chosen as a strategic partner by Alight for this transformational project. Our focus will be to modernize Alight’s core technology assets and further automate its operations to enhance the user experience of Alight’s end customers. Wipro’s expertise and best practices in cloud and smart analytics, and investments in proprietary platforms such as Wipro HOLMES™ will enable this transformation.”



Industry 4.0 integration can bolster industrial manufacturing in India

02 April 2019 Consultancy.in

The implementation of Industry 4.0 technology in manufacturing need not be a radically disruptive process, but can be conducted in a balanced and systematic manner based on strategic assessments of an organisation’s operations, according to management consultancy Intueri. The firm urges firms to “start small” in their digital transformations. 

Intueri joins a host of other consulting firms in India that have been contributing to the discussion on what the best strategy would be to embrace the new digital paradigm. An increasing portion of the country’s substantial population is gaining online access, which has given rise to an expansive digital market.

Earlier this year, consultants at global management consultancy the Boston Consulting Group elucidated how special emphasis on digital retail, AI development, cybersecurity and 5G will help accelerate India’s Industry 4.0 integration. Intueri has now offered its strategy on how individual firms can ride the digital wave.

As per a new Intueri report on Industry 4.0, firms must keep sight of their priorities when working on digital integration, without getting caught up in the race for the latest technology. The primary goal of digital transformation, particularly in the manufacturing sector, is to increase “efficiency, flexibility and quality,” according to the report.

Industry 4.0 integration can bolster industrial manufacturing in India

In addition, technology can be leveraged to lower the costs of production in the long run. Intueri suggests that firms ensure that these goals are being met via their investments in technology, which requires a strategic assessment of operations and possible areas of improvement prior to integration.

To this end, the firm divides the integration process into three phases. The firm explains, “The first phase involves a Proof of Concept of Industry 4.0, by tackling the organisation’s most pressing issue. In the second phase Intueri conducts a comprehensive Industry 4.0 maturity and feasibility assessment for the organisation and roadmap design for Industry 4.0 implementation.”

“The third phase will involve the implementation and post-implementation monitoring,” adds the firm. While Industry 4.0 is a multisectoral phenomenon, Intueri’s analysis deals primarily with the operations in the manufacturing sector, particularly businesses that have complex manufacturing processes.

For instance, the production chains in the aerospace, healthcare and industrial robotics & equipment sectors are highly complex, and face tremendous pressure to generate a speedy turnover in production. Strategic Industry 4.0 integration would be the ideal solution to productivity in these sectors.