Wipro partners with Alight Solutions, takes over its India operations

26 July 2018 Consultancy.in 3 min. read
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Riding its wave of growth, Wipro has added substantially to its business portfolio through the establishment of a partnership with US-based HR and wealth management consultancy Alight Solutions, which involves the former incorporating the India operations of the latter, among other provisions.

Wipro is back on a growth trajectory, as is indicated from its profits for the first financial quarter this year, which not only grew by 2% from the last quarter to reach a value of nearly $310 million, but also exceeded the expectations of most experts who had made forecasts for the firm’s progress this year.

Nevertheless, the firm continues to face two major barriers to its growth, both of which are now being addressed through its latest partnership with Alight Solutions. The first of these challenges is the waning of Wipro’s business in India, given the fact that IT architecture maintenance – the firm’s primary service offering – is inching towards obscurity.

Alight Solutions has a wide roster of clients in India, who are served with the latest in technological applications developed in the firm’s Gurgaon, Noida, Mumbai and Chennai centres. Wipro will now control these centres and administer the delivery of services, which will go a long way in rebooting the firm’s India business.

The second issue that Wipro is grappling with is in its US operations, specifically the dip in expenditure in the US healthcare insurance sector resulting from the uncertainty surrounding the systematic dismantling of Obamacare. The partnership will loosen this shackle as well.

Wipro partners with Alight Solutions, takes over its India operations

Among Alight’s roster of services is the utilisation of technology to administer and outsource health and welfare benefits management. Given the firm’s current client list of more than 1,400 clients – generating business worth $2.3 billion – Wipro will gain access to a wide range of resources to develop its business in the segment.

This would be the second partnership for Wipro this year aimed at the US healthcare insurance industry, following from an agreement signed last month with Opera Solutions to build AI-based solutions for health insurance. Aside from its expertise in the health domain, Alight is a specialised HR solutions firm, placing a large portion of its emphasis in cloud-based technology.

Commenting on the partnership, Chris Michalak, CEO of Alight said, “When we think about serving our clients and their people, we believe it is imperative to provide technologies and solutions that meet rising trends like the growing adoption of cloud-based technologies, the increased use of automation, rising consumerism and the demand for more personalized, integrated solutions.”

He continued, “Our partnership with Wipro enables us to leverage Wipro’s unmatched innovation and leadership in automation and digital technologies, while increasing our investments to harness market trends and deliver even better solutions for our clients as their needs and those of their people evolve.”

CEO at Wipro Abidali Z. Neemuchwala added, “We welcome the Alight India team to the Wipro family. We are delighted to be chosen as a strategic partner by Alight for this transformational project. Our focus will be to modernize Alight’s core technology assets and further automate its operations to enhance the user experience of Alight’s end customers. Wipro’s expertise and best practices in cloud and smart analytics, and investments in proprietary platforms such as Wipro HOLMES™ will enable this transformation.”