Manpreet Singh becomes Capita's first ExCo member outside the UK

20 April 2021 2 min. read
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UK-headquartered professional services group Capita has appointed India-based Manpreet Singh to the position of Chief Technology Officer. 

Reporting directly to Chief Executive Officer Jon Lewis, and a member of the company’s 15-strong Executive Committee, Manpreet Singh will be responsible for Capita’s company-wide digital, technology and software capabilities. 

In a milestone for the company, Singh is Capita’s first ever Executive Committee member to be based outside the UK since founding in 1984. The firm today employs 55,000 professionals, around 7,000 of which are based in India.

Manpreet Singh, Chief Technology Officer, Capita

Pune-based Singh brings more than 25 years of experience managing technology-led organisations and delivering digital transformation. He is currently Managing Director of the firm’s IT Services business and, prior to this, he held a number of other technology leadership positions. Before joining Capita in 2010, he spent eight years at technology company Vertex, working in India, the UK, and as Chief Information Officer for North America.

“I’m delighted to be appointing Manpreet to Chief Technology Officer, a role to which he is perfectly suited, following more than a decade at Capita in a series of senior IT management positions,” said chief executive Lewis.

One major part of Singh’s task will be to lead the launch of a new company-wide technology shared service division. Currently, the form’s technology capabilities are spread around each of Capita’s six divisions – Customer Management; Government Services; People Solutions; Software; Specialist Services; and Technology Solutions – but they are being centralised into one unit.

The internal reshuffle will according to Lewis “enable Capita to further simplify and strengthen its IT organisation” through the sharing of resources, reduction of third-party spend and, most importantly, build superior products and services for our clients.”

The bundling of technology capabilities is part of a wider transformation announced in March to reduce from six divisions down to three, “in order to build a more focused, client-centric, streamlined organisation,” said Lewis.

“It is vital that our technology transformation mirrors the wider transformation that Capita is undergoing and we are delighted to have someone of Manpreet’s calibre to lead it,” Lewis concluded.

Other members of Capita’s Executive Committee are: Ismail Amla, Chris Baker, Gordon Boyd, Claire Chapman, Aimie Chapple, Mark Cook, Garry Dryburgh, Chantal Free, Rupert Green, Katja Hall, Will Serle, Andy Start and Jim Vincent.