Customer Relationship Management consulting services

A section for executives, managers and procurement leaders working in the Customer Relationship Management industry in India. Which consulting firms offer the expertise and track record I need? Explore Customer Relationship Management consulting services, Customer Relationship Management consultancy and implementation projects delivered by consulting firms in India, research and rankings of the top Customer Relationship Management consulting firms.

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Latest Insights | Customer Relationship Management

The latest insights in the area of Customer Relationship Management in India.

Cognizant helps MG Motor India with Hector SUV sales experience Global digital solutions consultancy Cognizant has helped develop an integrated customer experience solution for India’s first connected vehicle – the Hector SUV – developed by MG Motor India.
23 August 2019
EY boosts CRM capabilities through acquisition of C Centric Solutions Big Four accounting and advisory firm EY now has the capacity to offer a broader range of customer relationship management (CRM) services than before, following the acquisition of Bangalore-based C C
30 July 2019
DevOps is the key to improving customer service alongside digitalisation Staying competitive in the era of digitalisation is not just about adopting the latest technology, but involves harmonising the numerous digital operations across an organisation to ensure customer s
29 April 2019
Personalisation and integrity are top priorities for customers in India As India’s consumer market expands rapidly in tandem with its economy, expectations from customer experience are growing in scope and in magnitude, according to a new report from global professional
12 November 2018
Infosys acquires Fluido, boosts international Salesforce capabilities Infosys has become the latest firm in India to bolster its Salesforce capabilities, through the acquisition of Espoo-based consulting firm Fluido.
18 September 2018
IT services firm ABSYZ gets upgraded to Platinum Salesforce partner Salesforce has a brand new Platinum Partner in India.
06 September 2018
Cognizant boosts Salesforce capabilities through strategic acquisition New-Jersey-based IT services giant Cognizant has expanded its operations in India through the acquisition of SaaSfocus – a Noida-based platinum Salesforce Partner.
30 August 2018
Salesforce Ignite adds a number of senior professionals to its India practice Having launched in India in the latter half of last year, the Ignite division of global customer relations software firm Salesforce has now ramped up its hiring in the country, searching for senior e
07 June 2018
IBM boosts Salesforce offering in India through launch of Bluewolf In light of an ever-expanding cloud landscape in India, global technology solutions firm IBM has boosted its Salesforce practice in the country through the launch of its subsidiary Bluewolf.
07 March 2018

More insights in Customer Relationship Management

Consulting projects | Customer Relationship Management

Articles and case studies on projects / transformations in the area of Customer Relationship Management supported by consulting firms.

Cognizant helps MG Motor India with Hector SUV sales experience Global digital solutions consultancy Cognizant has helped develop an integrated customer experience solution for India’s first connected vehicle – the Hector SUV – developed by MG Motor India.
23 August 2019

Consulting firms | Customer Relationship Management

An overview of large and boutique consulting firms that provide services to clients in the field of Customer Relationship Management.

Deloitte
Avalon Consulting
Nextcontinent

Research | Customer Relationship Management

Analysis of market reports, research studies and white papers highlighting the latest trends and developments in the area of Customer Relationship Management.

DevOps is the key to improving customer service alongside digitalisation Staying competitive in the era of digitalisation is not just about adopting the latest technology, but involves harmonising the numerous digital operations across an organisation to ensure customer s
29 April 2019
Personalisation and integrity are top priorities for customers in India As India’s consumer market expands rapidly in tandem with its economy, expectations from customer experience are growing in scope and in magnitude, according to a new report from global professional
12 November 2018