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KPMG | News | CRM

An overview of KPMG news in India:

DevOps is the key to improving customer service alongside digitalisation Staying competitive in the era of digitalisation is not just about adopting the latest technology, but involves harmonising the numerous digital operations across an organisation to ensure customer s
29 April 2019
Personalisation and integrity are top priorities for customers in India As India’s consumer market expands rapidly in tandem with its economy, expectations from customer experience are growing in scope and in magnitude, according to a new report from global professional
12 November 2018

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