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Cognizant helps MG Motor India with Hector SUV sales experience
Global digital solutions consultancy Cognizant has helped develop an integrated customer experience solution for India’s first connected vehicle – the Hector SUV – developed by MG Motor India.
23 August 2019
EY boosts CRM capabilities through acquisition of C Centric Solutions
Big Four accounting and advisory firm EY now has the capacity to offer a broader range of customer relationship management (CRM) services than before, following the acquisition of Bangalore-based C C
30 July 2019
DevOps is the key to improving customer service alongside digitalisation
Staying competitive in the era of digitalisation is not just about adopting the latest technology, but involves harmonising the numerous digital operations across an organisation to ensure customer s
29 April 2019
Personalisation and integrity are top priorities for customers in India
As India’s consumer market expands rapidly in tandem with its economy, expectations from customer experience are growing in scope and in magnitude, according to a new report from global professional
12 November 2018
Infosys acquires Fluido, boosts international Salesforce capabilities
Infosys has become the latest firm in India to bolster its Salesforce capabilities, through the acquisition of Espoo-based consulting firm Fluido.
18 September 2018
IT services firm ABSYZ gets upgraded to Platinum Salesforce partner
Salesforce has a brand new Platinum Partner in India.
06 September 2018
Cognizant boosts Salesforce capabilities through strategic acquisition
New-Jersey-based IT services giant Cognizant has expanded its operations in India through the acquisition of SaaSfocus – a Noida-based platinum Salesforce Partner.
30 August 2018
Salesforce Ignite adds a number of senior professionals to its India practice
Having launched in India in the latter half of last year, the Ignite division of global customer relations software firm Salesforce has now ramped up its hiring in the country, searching for senior e
07 June 2018
IBM boosts Salesforce offering in India through launch of Bluewolf
In light of an ever-expanding cloud landscape in India, global technology solutions firm IBM has boosted its Salesforce practice in the country through the launch of its subsidiary Bluewolf.
07 March 2018
World's largest health and beauty retail group partners with Infosys
Continuing with its strategic ‘partnership approach’ with tech firms across the world, health and beauty retailer A.S. Watson Group has signed an agreement with Indian tech consulting giant Infosys.
16 February 2018
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